Support – Berribook Mobile Application

1. Contact

For any support request related to the Berribook mobile application, please contact us by email.

Support email: berri@berribook.com

We recommend including your registered email address, device type, operating system version, and a short description of the issue so we can assist you faster.

2. Account Assistance

We can help with the following account-related matters:

• Registration and login issues
• Email verification problems
• Password recovery guidance
• Updating account-related information

3. Technical Support

If you experience a technical problem while using the application, please include:

• Your device model
• Your operating system version
• A short description of the issue
• Screenshots, if available

This information helps us investigate errors faster and improve application performance.

4. Account Deletion

Users may request full account deletion directly from within the application, where available, or by contacting us at berri@berribook.com.

After receiving and confirming a deletion request, personal data associated with the account will be removed in accordance with the applicable privacy policy.

5. Response Time

We aim to respond to support requests as soon as reasonably possible during business days.

For faster assistance, please always send your request from the email address linked to your account, if applicable.